Hyatt Place Kansas City/Overland Park/Convention Center, Overland Park

I had a great stay at this hotel, with a well-appointed room that felt spacious and modern. The breakfast offered a wide variety of tasty options that kept my mornings delightful. The staff was very attentive and helpful throughout my visit. However, there were some minor issues with the breakfast experience, and I did notice a few potholes in the parking area that could use some attention.

I had a fantastic experience at the hotel! The rooms were cozy and well-kept, and I really appreciated the exceptional service from the staff, especially Candy. It was great to have late-night food options, perfect for my late work hours. The overall value is amazing, especially considering the amenities provided. I noticed a couple of small issues, like the nearby competition, but Metcalf really stood out for the royal treatment I received.

I had a mixed experience at this hotel. On one hand, the accommodations were clean and comfortable, which made for a pleasant stay. However, the service left a lot to be desired, particularly during check-in. The location was convenient, but I wouldn’t recommend this place if you value excellent customer care.

I had a very disappointing experience at this hotel, especially considering my expectations based on past stays with Hyatt Place. The room cleanliness left much to be desired, with stained sheets and dust in corners. While the air conditioning struggled and the pool was closed for potential weather, the staff seemed indifferent to our discomfort. I might think twice before booking here again, despite its family-friendly atmosphere.

I accidentally booked this hotel but ended up pleasantly surprised. The room was spacious and clean, with a nice layout, and my interaction with the front desk made me feel welcomed. However, the hotel had a wet carpet issue that created a minor nuisance, although the staff offered solutions. Overall, I enjoyed my stay, but the occasional inconveniences were noticeable.